Terms of service

Welcome to Bangota. These Terms of Service govern your use of the Bangota website and your purchase of products from our online store.

In these Terms, “Bangota,” “we,” “us,” and “our” refer to Bangota International, which operates the Bangota online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or place an order.

1. About Our Business

Bangota is an online retail store operated by:

Bangota International
Kh. No. 11/19, Gali No. 14, Block A, Kamal Vihar,
Kamal Pur, Burari, Delhi – 110084, India

Email: bangotainternational@gmail.com
Phone: +91 8586950207

We sell essential oils, carrier oils, and related products through our online store.

2. Products and Product Information

We make reasonable efforts to provide accurate information about our products, including product descriptions, names, botanical information where applicable, sizes, and intended uses.

Product images are provided for illustration and may vary slightly from the actual product due to photography, lighting, screen settings, packaging changes, or natural variations in botanical products.

We reserve the right to correct product descriptions, pricing, availability, or other information if an error is identified.

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted once we confirm the order and begin processing it. We reserve the right to refuse or cancel an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or other reasonable circumstances.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment processing procedures.

4. Prices and Payments

Product prices displayed on our website are subject to change without prior notice.

The applicable price at the time you place your order will generally apply to that order.

You agree to provide accurate and complete payment and billing information when placing an order.

5. Shipping and Delivery

Orders are shipped according to the shipping information and delivery terms provided on our website.

Delivery times are estimates and may be affected by factors outside our reasonable control, including courier delays, weather, public holidays, transportation issues, or other unforeseen circumstances.

Please refer to our Shipping Policy for additional information about shipping and delivery.

6. Returns and Refunds

Our returns and refunds are governed by our Return and Refund Policy.

Generally, eligible unopened and unused products may be returned within 30 days of delivery, subject to the conditions stated in our Return and Refund Policy.

Due to hygiene and safety considerations, opened essential oil and carrier oil bottles are not eligible for return.

If you receive a damaged, leaked, or incorrect item, please contact us as soon as possible with appropriate photo evidence so that we can assist you.

7. Product Use and Safety

Our products are sold for their stated and suitable uses, which may include aromatherapy, personal care, beauty routines, massage, perfumery, soap making, DIY formulations, or other appropriate applications as described for the individual product.

Customers are responsible for using products appropriately and following applicable safety instructions.

Essential oils and other concentrated products should be handled carefully and used according to appropriate dilution and safety practices.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated otherwise.

If you have concerns about using a product, including allergies, sensitivities, pregnancy, medical conditions, or use on children or animals, consult an appropriately qualified professional before use.

8. Website Use

You agree to use our website only for lawful purposes.

You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use it in a way that could damage our website, business, or other users.

9. Intellectual Property

All content on this website, including text, logos, graphics, product images, designs, and other materials, is owned by or used by Bangota International with appropriate rights.

You may not copy, reproduce, modify, distribute, or commercially use our website content without our prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, or other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

We are not responsible for the independent policies or actions of third-party service providers.

11. Accuracy and Availability

We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

We may modify, suspend, or discontinue any part of the website or any product offering when reasonably necessary.

12. Limitation of Liability

To the extent permitted by applicable law, Bangota International will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated Terms will be posted on this page with the revised date. Your continued use of our website after an update constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes relating to these Terms or purchases made through our website will be subject to the jurisdiction of the competent courts in India, subject to applicable law.